We sent out a text blast to all our patient requesting cancellations and reappointments be handled by phone calls to the office, instead of text messaging or email. The problem was, our email is sometimes delayed to the point where important messages have bee missed. We apologize for the confusion the blast caused, and should have worded it as “If you EVER have to change your appointment, please call the office. PLEASE do not text or email. Thanks.”
Well, there you have it. We will try to limit text blasts as we all have been overloaded with messages.